At Santa Village Decor, we understand that timely delivery is crucial to making your holiday season magical. Our goal is to ensure your Christmas decorations arrive promptly and in perfect condition, so you can focus on creating unforgettable memories with your loved ones.
Shipping Options
We offer two convenient shipping methods to meet your needs:
- Standard Shipping: For a flat fee of $12.95, we use reliable carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after shipment. This option is ideal if you need your items a bit sooner.
- Free Shipping: For orders over $50, we provide free shipping via EMS. After processing your order in 1-2 days, delivery usually takes 15-25 days. This economical choice is perfect for budget-conscious shoppers who plan ahead.
Processing Time
All orders are handled with care from our headquarters at 1012 Cedar Lane, Boston, US 02110. We take 1-2 business days to process your order, ensuring every item—from Artificial Christmas Trees to Outdoor Décor—is meticulously checked and packed for safe transit.
International Delivery
We proudly serve customers worldwide, bringing holiday cheer across continents! While we ship to most global destinations, please note that we exclude some remote areas and parts of Asia due to logistical constraints. Our shipping partners, DHL, FedEx, and EMS, are selected for their extensive reach and reliability, so you can trust your decorations will arrive safely.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey right to your doorstep. We want you to feel confident and excited as your festive treasures make their way to you.
Tip: To avoid any delays during the busy holiday season, we recommend placing your orders early. This ensures you have plenty of time to decorate and enjoy your home transformation into a winter wonderland!
Need Help?
If you have any questions about delivery or need assistance with an order, our friendly customer support team is here to help. Reach us at [email protected], and we’ll respond promptly to ensure your experience with Santa Village Decor is joyful and seamless.
Thank you for choosing us to be part of your holiday celebrations. We’re dedicated to spreading Christmas cheer, one home at a time!