Term and Conditions

Welcome to Santa Village Decor, operated by Deals AMS Store. By accessing our website at santavillagedecor.com and making a purchase, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

Our goal is to make your holiday shopping experience magical and stress-free. These terms outline our commitments to you and what we need from you to provide the best possible service.

1. Acceptance of Terms

By accessing and using santavillagedecor.com, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these Terms and Conditions
• Not use our website in any way that could damage, disable, overburden, or impair the site
• Not attempt to gain unauthorized access to any parts of the website or any associated systems

3. Products and Services Description

Santa Village Decor specializes in high-quality Christmas decorations including:

• Artificial Christmas Trees
• Artificial Wreaths & Garland
• Christmas Lighting
• Christmas Tree Trimmings
• Indoor Christmas Decorations
• Outdoor Christmas Decorations
• Various Christmas Accessories

Pricing

All prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice, but such changes will not affect orders that have already been confirmed.

4. Order and Payment Terms

Order Process

When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation that the goods have been dispatched.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping

We ship globally, excluding Asia and some remote regions. We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs processing, weather conditions, or other factors beyond our control.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Timeframe

We accept returns and exchanges within 15 days of you receiving your items.

Eligibility

To be eligible for return or exchange, items must be:

• Unused and unassembled
• In original packaging with all tags attached
• In original condition without damage

Return Process

To initiate a return or exchange:

1. Email our customer service team at [email protected] within the 15-day window
2. Provide your order number and reason for return/exchange
3. Wait for our response with a Return Authorization Number and instructions
4. Securely pack the item(s) in original packaging with the completed return form
5. Ship the package to our returns address

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item). We recommend using a trackable shipping service as we cannot be responsible for return packages lost in transit.

Refunds

Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your returned item(s). Please allow an additional 3-10 business days for your bank or credit card company to post the refund to your account.

Exchanges

We will ship your replacement item once we receive your return. If the new item costs more, we will invoice you for the difference. If it costs less, we will refund the difference. Standard shipping charges apply for all exchange shipments.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Santa Village Decor or its content suppliers and is protected by international copyright laws.

The “Santa Village Decor” name and logo, and all related product and service names, designs, and slogans are trademarks of Deals AMS Store or its affiliates or licensors. You may not use such marks without our prior written permission.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content of this website without our express written consent.

7. Limitation of Liability

Santa Village Decor and Deals AMS Store will not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, products, or services included on or otherwise made available to you through this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology and computer programs to access our site. You should use your own virus protection software.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices regarding your personal information.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Massachusetts.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: